"If your Phones are giving you hell... give Express a bell!"
Express Telephony Limited, The Priest's House, 90 High Road, Broxbourne, Hertfordshire, EN10 7DZ
Tel: 0800 052 2323
Customer Written Testimonials PDF Print

Don't take our word for it!....

 

Here are just a few customers who having dealt with Express Telephony Services are happy to provide some feedback on what we did for them.


Price Anderson

 

"Martin oversaw the telecommunications requirements for our recent office move to a brand new office. They were involved from the design stage, right through to implementation.

The service we received was impeccable from the very start and they were a major factor in our move being seamless and hassle free. After our move they have continued to offer excellent support and training. We would not hesitate to recommend Martin to any other company."

 

Jim Carter, Price Anderson Financial Services Limited www.priceanderson.co.uk

Ultimate VA Partnership

 

"Having set up a virtual assistant agency we needed to find a technical solution enabling a team of home based professional PA's to work together as a team.  Our first problem was how to set up a telecommunication system that was flexible, had the functionality of a corporate switch but was quick to roll out as each new member came onto the team.  Enter the scene Martin Adams.  Martin came and listened to our requirements and quickly came up with a cutting edge web based solution.  The decision to buy was a no brainer.  We placed our order and within a few weeks we had the entire system installed and commissioned.


To say it has revolutionised our business would be an understatement.  It has so many advantages they are too numerous to list.  The most important ones to us are robust integrity and ease of use as we are totally web reliant as a business.  More importantly the system is highly cost effective and our ROI will be months rather than years.  It can be scaled up simply by buying new handsets and the beauty is they can be anywhere in the world and working in seconds simply by connection to a broadband link.  The programming is so simple that we could do it ourselves if we wished. However we opted to take out a contract and Martin and his team take care of all the programming and support seamlessly.  I cannot recommend his products and customer service highly enough".

 

Jon Boys - Proprietor - Ultimate VA Partnership

Make Stuff Happen

 

“I have used Martin Adams on numerous occasions for about the last 10 years, this in itself should emphasise the quality of the customer service I have received from Martin Adams

Communications is key to any business and recently we asked Martin to set up and install a hosted phone solution for us; replacing our aging analogue system and answering service. The whole experience was from Demo to install a shining example of what customer service SHOULD be.

Martin’s efforts were well beyond what was expected and as a result I will not hesitate to recommend Martin’s services to any customer of mine”

 

Michael Parkinson - Technical Director. www.makestuffhappen.com

 


 

Displaysense

 

"It was a pleasure to deal with Martin Adams.

We were moving to new premises and realised that our current telephone system would not be suitable.  I contacted Martin via a recommendation from another company and explained our requirements. I found Martin to be extremely knowledgeable, competent and above all honest.

Martin recommended a new type of hosted telephony system which was not only more cost effective but also exceeded our expectations. Martin immediately took all of the installation problems and logistics away from us, he dealt with our suppliers and staff in a professional manner and delivered an excellent product within a tight deadline.

 

Well done."

 

Ian Robson, Director - Displaysense Limited www.displaysense.co.uk


Amazing VA

 

"As a small business I really appreciate the personal attentive style of Martin and his team.


Nothing is too much trouble to sort out, and my issues and queries are always dealt with quickly and efficiently.

 


The service I’ve received from Day 1 has been outstanding and I can’t recommend  Martin highly enough if you’re looking to improve your business communications solutions and are discerning about who you do business with (like me!).

 


I’m particularly impressed with the savings on call charges and the flexibility Martin and his team have when looking after my business needs."

 

Helen Crowe - Business Owner - AmazingVA.  www.amazingva.co.uk
"I would like to thank you for all the help and reassurance you have given to me during the installation of my new Express Telephony Phone system.
As you know, I hold a deep seated (some would say pathological) mistrust of modern technologies and would happily revert back to the days of the Pony Express and smoke signals.
Recognising this you took great pains to guide me through the process and to answer any questions I had in plain English.
I strive to deliver excellence to my clients in all that I do and am confident that the system you have provided will help me achieve this.
It will also of course satisfy the ongoing demands of the FSA.
Thanks again, I will not hesitate to recommend your services to others"
John Gardner – Proprietor – Norton Insurance Services www.nortoncommercial.co.uk

Benjamin West London

 

 

"Dear martin,


I've written this recommendation of your work to share with others.

Details of the Recommendation: "Martin is reliable, honest and knows what he is doing. A rare combination in service providers - he is someone I recommend with 100% confidence that he will deliver what he says he will."

Service Category: Telecoms

Year first hired: 1997 (hired more than once)

Top Qualities: Personable, Expert, High Integrity

 

Charles Marks - Benjamin West London www.benjaminwest.co.uk

 


Hawthorn Software Solutions 

 

Dear martin,

 

I just wanted to express my thanks for all your help with the recent debacle we have gone through with our previous broadband supplier.

 

Without your help we would have been tied into a contract which supplied us with an inappropriate service at a very expensive price tag!

 

We now have a great service, appropriate to the line offered from the BT Exchange, and all at a very modest price tag. Fantastic!

Your advice and calm approach to the changeover to your Business Broadband service helped me immensley, and ensured that Hawthorn Software did not go "off line" at any time during the changeover.

 

It will give me great Pleasure to be able to refer the services of Express Telephony to other business contacts as well as family and friends.

 

I remain in your debt.

 

Marion Sambridge - Hawthorn Software Solutions Limited - www.hawthornsoftware.co.uk

 

 
Express Telephony Limited, The Priest's House, 90 High Road, Broxbourne, Hertfordshire, EN10 7DZ.

Tel: 0800 0522323   Fax: 0870 066 6591


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